Privacy Policy - ShakeBet Casino

At ShakeBet, your privacy is of utmost importance to us. We are committed to safeguarding your personal data and ensuring a secure and enjoyable gaming experience. This Privacy Policy explains how we collect, use, share, and protect your personal information when you access and use our services at shakebet.com.

Information We Collect

We collect the following types of personal data when you use our website or related services:

  • Identification Data: Name, address, email, and contact number.

  • Account Information: Username, password, and game preferences.

  • Financial Information: Payment details (e.g., credit/debit card numbers, e-wallet information, and crypto wallet details).

  • Gaming Activity: Bets, wins, losses, tournament entries, and session data.

  • Device & Usage Information: IP address, browser type, cookies, session activity, and device details.

How We Use Your Information

We use your personal information for the following purposes:

  • Account Management: To create, manage, and secure your account.

  • Transaction Processing: To securely process deposits, withdrawals, and payments.

  • Legal Compliance: To comply with regulatory and legal requirements, such as Anti-Money Laundering (AML) laws.

  • Communication: To send you important updates, promotions, and information regarding your account.

  • Responsible Gambling: To offer self-exclusion tools, limits on deposits, and time management options to ensure responsible gambling.

  • Fair Play & Licensing: To ensure fairness in games and compliance with licensing standards.

Sharing and Disclosure of Information

We may share your data with the following parties under certain circumstances:

  • Payment Processors and Service Providers: For transaction processing or regulatory compliance purposes.

  • Regulatory Authorities: If required by law or in the course of an investigation.

  • Software Partners: For fair play audits and updates.

  • Fraud Prevention and Dispute Resolution: To protect the integrity of our platform.

We will never sell or share sensitive information, such as card details or passwords, with third parties for marketing purposes. You can opt-out of marketing communications at any time.

Security Measures

We use advanced security protocols, including SSL encryption, to protect your personal data from unauthorized access, disclosure, or misuse. All transactions and account activities are securely encrypted.

Cookies and Tracking Technologies

ShakeBet uses cookies and similar technologies to manage user sessions, track preferences, and provide targeted advertising. You can control cookie preferences through your browser settings or device.

Your Legal Rights

Under applicable privacy laws, including the GDPR for EU residents, you have the following rights:

  • Access: Request access to your personal data.

  • Correction/Deletion: Request correction or deletion of inaccurate or outdated data.

  • Restriction/Objection: Limit or object to the processing of your data in certain circumstances.

  • Withdrawal of Consent: Withdraw your consent to receive marketing communications at any time.

To exercise any of these rights, please contact our Data Protection Officer (DPO) at: info@shakebet.com.

Responsible Gambling

ShakeBet is dedicated to promoting responsible gambling. We provide tools such as self-exclusion and deposit limits to help you maintain control. You can contact our support team at any time to activate these features.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in technology, regulations, or business practices. We recommend checking this page regularly to stay informed about how we protect your information.

Contact Information

For any questions or concerns regarding your privacy or this policy, you can contact us via email at: info@shakebet.com or through Live Chat on our website, available 24/7.